Delivery Policy

Last Updated: September 30, 2025

At Sleeping Pills 247, we are committed to getting your order to you quickly, safely, and discreetly. This policy outlines our shipping and delivery processes.

Order Processing & Dispatch

We strive to process and dispatch all orders within 24 hours of payment confirmation on business days (Monday to Friday, excluding public holidays).
Orders placed after [e.g., 2:00 PM GMT] on a Friday or over the weekend will be processed on the next business day.

Shipping Methods & Delivery Timelines

All orders are shipped via trusted courier services from secure distribution hubs to ensure fast and secure delivery.
We offer worldwide delivery. While delivery times can vary depending on your location and customs processing, most orders arrive within 2 to 7 working days.

Discreet Packaging

Your privacy is paramount. All items are shipped in:

Plain, unbranded padded envelopes.
Packaging that gives no indication of its contents or origin. The only information on the outside will be your delivery address.

Delivery Address

Please ensure your delivery address is 100% accurate at the time of checkout. We are not responsible for packages lost or delayed due to an incorrect or incomplete address provided by the customer.
If you realize you have entered the wrong address, please contact us immediately using our 'Contact Us' page. We will attempt to intercept the order if it has not yet been dispatched.

What If My Order Doesn't Arrive?

Incorrect Address: If a package is undeliverable due to an address error, it will typically be returned to our facility. We will contact you to arrange reshipment, which may incur an additional shipping fee.
Lost in Transit: In the rare event that your tracked package is lost by the courier (after investigation by our customer service team), we guarantee to resend your order free of charge.

Questions About Your Delivery?

For any questions regarding your order status, tracking, or delivery, please visit our 'Contact Us' page. Our customer service team is here to help.

Note: This policy is subject to change. For the most current information, please refer to this page before placing an order.